A MUST FOR ALL WHO WANTS TO IMPROVE THEIR COMMUNICATION SKILLS!
This book has been specially designed to:
- Demonstrate how to communicate effectively through a report
- Provide simple guideline for rapid reading without loss of understanding and retention
- Provide a step-by-step guide to successful, effective letter writing
- Set out the practical steps which can be taken towards learning to speak effectively
- Present guidelines, checklist and practical examples of the skilful use of the telephone
